Client Satisfaction Survey Blacklaw Legal is committed to providing a professional and cost-effective legal service. Please complete this questionnaire so that we can better understand your needs. We will use this information to help provide you with an even better service in the future. All required questions are marked with an asterisk (*). We like to use feedback from clients on our website and marketing literature and where quotations are used, client's full names will be shown. If you would prefer for us not to publish your details in such material, please let us know by emailing info@black-law.co.uk or calling the office on 01628 533444. How satisfied were you with the overall service you received from us?*Extremely satisfiedSatisfiedNeutralDissatisfiedExtremely dissatisfied Please feel free to add a comment: Would you use Blacklaw again?*YesNo Please feel free to add a comment: Would you recommend Blacklaw to friends, family or colleagues?*YesNo 1 out of 3 How satisfied were you in relation to how quickly we responded to telephone calls?*Extremely satisfiedSatisfiedNeutralDissatisfiedExtremely dissatisfied How satisfied were you in relation to how quickly we replied to letters or emails?*Extremely satisfiedSatisfiedNeutralDissatisfiedExtremely dissatisfied How satisfied were you with the costings information provided at the outset?*Extremely satisfiedSatisfiedNeutralDissatisfiedExtremely dissatisfied How satisfied were you with the costings information provided during your instruction?*Extremely satisfiedSatisfiedNeutralDissatisfiedExtremely dissatisfied Do you feel you received value for money?*YesNo Please feel free to add a comment: 2 out of 3 First name Surname Street Address Line 1 Street Address Line 2 Town/City County Postcode Name of solicitor acting on your behalf:* Please re-type the following letters, numbers and/or symbols:* 3 out of 3 Time is Up!
